Delivery Costs

The ordered products will either be delivered by ACS Courier at the customer's address or received by the customer at the retail store, in Chalandri, Attica, Stratarchou Alexandrou Papagou street no. 14.

Τα προϊόντα που είναι ψυγείου ή κατάψυξης δεν δύναται να αποσταλλούν μέσω e-shop.

Σε περίπτωση που επιλεχθούν στο καλάθι, θα είναι διαθέσιμα για παραλαβή από το φυσικό κατάστημα στο Χαλάνδρι εντός 2 ημερών.

Εναλλακτικά μπορείτε να τα βρείτε για άμεση παράδοση, στην εφαρμογή της WOLT πατώντας εδώ.

In case of any unavailable products included in the order, the customer is informed immediately. Once the order is completed, an email is sent to the customer with the order information and the ACS voucher number .

1. Shipments within Greece

For Attica
The shipment is made within 1-2 working days from the day of the order. In festive and peak periods the shipment is made within 1-4 days.

For the rest of Greece
Shipping days range from 2-4 business days from the day your order is processed. For inaccessible or infrequent delivery destinations, your local ACS delivery policy applies.

for any problem with your order, you can send an email to info@vegancarousel.com

  • For orders til 2 kilos/volume, the charge of the order is 3.50 euros for shipments within Attica and 4.40 euros for shipments to land destinations within Greece. Every extra kilo/volume over 2 kilos is charged with additional 1 euro per kilo/volume.
  • The charge for each shipment depends on the combination of size and weight (International Air Transport Organization (IATA) volumetric system). If the volumetric weight of the shipment is greater than the real one (cases of light parcels with a large volume), then the charge is based on the volumetric weight and is calculated by multiplying the three dimensions of the parcel (Length x Width x Height) and dividing by 5,000.
  • Saturday deliveries with a surcharge of 2.00 euros on shipping
    In order to be able to pick up your order on Saturday the corresponding field must be selected at the end of the order.
  • Deliveries in inaccessible areas and islands
    Delivery in inaccessible areas is charged with 4,40 euros for purchases weighing up to 2 kg/volume, with an additional charge of 1 euro per kilo/volume, in case where the order exceeds 2 kg/volume. The receipt of the order from the nearest store is required.
  • Delivery to islands is charged with 5.00 euros for purchases weighing up to 2 kg/volume, with an additional charge of 1.30 euros per kilo/volume, in case the order exceeds 2 kg/volume.
  • 3. Same day delivery
  • It is possible to deliver the products on the same day within Attica, based on the ACS network and the three geographical areas of Attica defined in it. The same day delivery is charged depending on the geographical area of the sender and the recipient, according to the official price list of ACS, which is available on the website www.acscourier.net/el/pricelist.

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